An Israeli software company recently faced an all-too-common challenge in today’s global business landscape—completing a high-value project for a major international client, only to be left chasing unpaid invoices. The debtor? A California-based tech giant with a household name, sprawling internal systems, and layers of procurement red tape. The total owed? $120,000.
While the story ended with a successful recovery, it also highlights something crucial: this entire situation could have been avoided with the right pre-sale protection strategy.
A Deal That Looked Good—Until It Didn’t
The Tel Aviv-based firm had delivered on every part of a six-month licensing agreement, including custom AI development and ongoing technical support. Despite the quality of work and the clear terms of service, the final invoices were ignored. Their usual contact points—vendor portals, account managers, and even procurement—either delayed responses or offered no feedback at all.
This wasn’t a dispute. It was a matter of corporate inertia—something many global suppliers are painfully familiar with.
Eventually, with cash flow under pressure and no accountability from the debtor, the company turned to a specialist recovery agency. But the question remains: Why was a recovery process needed in the first place?
When Recovery Becomes the Last Resort
Using a tactical, multi-touch approach, the recovery team began its 30-Day Chase Campaign—engaging daily with key departments and escalating communication weekly. By day 22, the debtor acknowledged the debt and processed the full payment—no court filings, no compromise on value, just time and energy lost.
That’s a win—but it’s also a warning. Valuable resources were spent chasing a payment that should have been protected from day one. And the truth is, this scenario is not rare. It happens every day to growing businesses engaging with larger entities across borders.
How VendSafe Could Have Prevented This Entire Ordeal
Had VendSafe Global been engaged during the pre-sale process, several safeguards could have been put in place:
- Due diligence checks on the buyer’s payment history, credit risk, and internal approval systems.
- Contract review to ensure enforceability across jurisdictions.
- Terms structuring to require milestone payments or escrow.
- Ongoing monitoring throughout the client lifecycle to detect red flags early.
These are not “nice-to-haves” in global B2B. They are critical financial defences. By preventing bad debt before it happens, businesses can protect not only revenue—but relationships, team morale, and long-term growth.
Turn Prevention into Policy with VendSafe Global
At VendSafe, we believe smart business means proactive business. Whether you’re a tech company onboarding clients in Silicon Valley or a manufacturer expanding into Asia-Pacific, you shouldn’t wait until a payment problem arises to take action.
Our service suite covers due diligence, contract risk analysis, and payment protection tools—designed to work seamlessly with sales, finance, and legal teams. We don’t just chase what’s owed. We help ensure it never becomes a risk in the first place.
Don’t let your next success story turn into a recovery case study. Trust VendSafe Global to safeguard your international revenue from the start. Contact us today!
